Shipping policy
Shipping Policy
Order Processing:
- Orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Options:
-
Economy Shipping:
- Delivery Time: 5 to 8 business days
- Orders $50.00 and up: Free
-
Standard Shipping:
- Delivery Time: 3 to 4 business days
-
Express Shipping:
- Delivery Time: 1 to 2 business days
- Orders $0.00–$49.99: $15.00
International Shipping:
- We do not offer international shipping at this time.
Tracking Your Order:
- Once your order is shipped, you will receive an email with a tracking number to monitor your shipment.
Return Policy
Eligibility:
- Returns are accepted within 30 days of the delivery date.
- Items must be unused, in original packaging, and in the same condition as received.
Return Process:
- To initiate a return, contact our customer support team at support@littlegripsters.com.
- Once your return is approved, you will receive a return shipping label.
- Refunds will be processed within 7-10 business days after receiving the returned item.
Exchanges:
- We offer exchanges for defective or damaged items. Please contact us within 7 days of receiving your order for assistance.
Non-Returnable Items:
- Gift cards and any promotional items are non-returnable.
Refunds:
- Refunds will be issued to the original payment method.
- Shipping costs are non-refundable unless the return is due to our error (International only).